Klarvexo for iPhone, iPad and Android

App support

Get help with signing in, notifications, camera scanning, and your Klarvexo account.

Direct contact

Telephone: +49 8421 900637
Email: info@sc-v.de

Registration

Use the company or workspace, your username and your Klarvexo password. The app only connects in encrypted form https://klarvexo.de. If your access is blocked or the password no longer works, contact the administration of your company area.

Notifications and scanners

New Android trial version 0.6.0 (18): Camera and multi-page document scanning is now possible on Android. The optional automatic scanner requires Google Play Services and may load a module the first time it is used. Without these services, manual camera and file import remain available. Information on technical Google diagnostic data can be found in the Privacy Policy. Android Push is not yet active in this test deployment; the server configuration is completed separately.

You can turn notifications on or off in your device's system settings. On iPhone and iPad, the app requires camera access for warehouse and set scans; The camera images are not saved as photos during barcode scanning. Supported Android stock devices only pass the already recognized code to Klarvexo via their protected scanner service.

Delete account

Open in the app More > Account & Privacy > Delete Account. After entering your password again, your personal access will be removed, active sessions and push devices will be revoked and personal master data will be anonymized. Legally or operationally required project, time, booking and testing processes remain traceable without your name. The last active company administrator must first appoint another administrator so that the company area and its operational data do not become leaderless.

If you can no longer install or open the app, see klarvexo.de/konto-loeschen an external way to request deletion.

Privacy

Which data the app processes, how it is protected and what rights you have is stated in the Privacy Policy. The app does not use advertising or tracking.

Version information

When submitting a support request, please specify the app version, operating system version, device model and the affected area. Do not send passwords or full session keys.